MENTAL SUPPORT SERVICES

Mind & Life Support — Launch of One-on-One Counseling Service

At ICAJ, we deeply understand that adapting to life in a new country can sometimes bring heavy challenges such as language barriers, cultural differences, loneliness, and stress. Mental health is just as important as physical health. We aim to provide a safe and supportive space where you can share your voice and organize your thoughts with peace of mind.

We are pleased to announce the launch of our online one-on-one counseling service.

💡 Service Overview

Format: Online sessions via Zoom or LINE
Duration: 30 minutes per session
Fee: 1,000 yen (tax included)
Languages: Japanese and English
Eligibility:
- Foreign residents in Japan who hold a valid Residence Card
- (If you do not meet this requirement but still wish to receive counseling, please contact us for consultation)
  
  Examples of Counseling Topics:
  - Concerns about daily life and personal relationships
  - Stress related to language and cultural barriers
  - Work-related issues
  - Issues related to discrimination
  - Managing emotions and stress
  - Support for living positively and moving forward

🪪 Before Using the Service (Identity Verification)

To confirm eligibility, please provide one of the following through the pre-registration form:

Upload a copy of your Residence Card, or
Provide your full name, card number, and expiration date as written on your Residence Card.

All information provided will be used solely for identity verification and will be managed with strict confidentiality.

🔒 Privacy and Confidentiality

This service provides a private and safe environment where you can talk freely.
All counseling content is strictly confidential and will not be disclosed to third parties without your consent.
Before starting the service, you will be asked to review and agree to our consent form.

⚠️ Important Notes

This service is not intended for medical treatment or diagnosis.
If you have a serious condition or require urgent mental health care, we strongly recommend seeking help from a licensed medical institution.
Depending on the situation, you may be referred to appropriate medical or professional organizations.

📅 How to Use the Service

Apply through the reservation form.
After your payment is confirmed, you will receive either a Zoom link or a LINE call request.
At your scheduled time, your online session will begin.

At ICAJ, we hope to always be by your side, helping to lighten your heart.
We invite you to share your voice in a safe and welcoming space.

Counselor Introduction

Our counseling sessions are led by Lena Imada, Founder and Executive Director of ICAJ.

Having lived in Canada for 26 years as a minority, Lena has firsthand experience with cultural adaptation, workplace struggles, separation and divorce, and raising two daughters. She has also served as president of a 100-member sports organization and as a student counselor at an ESL school, supporting people from diverse backgrounds.

To strengthen her skills, she completed the University of Toronto’s “Learn Interpersonal Psychotherapy” course (taught by Dr. Paula Ravitz, Professor of Psychiatry).

Her lived experience and training allow her to provide a safe, empathetic space for foreign residents in Japan to share their voices and find resilience.